Excellence Confirmed: Zero Non-Conformances in Our ISO 2026 Audit

Corporate Protection’s commitment to quality, environmental and safety management continues to be demonstrated through our long-standing ISO accreditation, which undergoes regular external audits and re-certification.

One of our CPAfit core values is accountability. We measure everything we do, we take ownership, we report transparently, and we learn from our mistakes.

We are pleased to announce that our recent ISO 2026 major audit report has been received, with zero non-conformances reported and only two observations, both of which provide valuable opportunities for continuous improvement.

The report has now been reviewed by our Board of Directors, who were particularly pleased with the auditor’s comments regarding the passion and commitment demonstrated by our people throughout the business.

While these comments would not have come as a surprise to Corporate Protection Directors, they were nonetheless extremely rewarding to receive.

“Congratulations to you and the team. I am very appreciative of the efforts you made during my visit. CP Group were open, honest and helpful and a passion shows within the business. Keep up the good work and keep on driving culture within the business.”

As a result of the audit, the auditor has recommended continued certification for the Corporate Protection Group of Companies against the following standards:

• ISO 9001:2015
• ISO 14001:2015
• ISO 45001:2018

This result is a reflection of the commitment, professionalism and accountability demonstrated by our teams every day.

However, this is not the end of our quality, safety and environmental journey — the hard work begins now.

Turning Insights into Action

While achieving zero non-conformances is a significant accomplishment, continuous improvement remains a key part of our commitment to quality, safety and environmental management.

As part of the audit process, several opportunities were identified to strengthen our systems, leadership, accountability and operational effectiveness. To help communicate not only what actions are required, but also why they matter, Rob Clark, CP Group’s HSE Advisor, has summarised the key focus areas below.

🛠️ Systems & Technology

Issue Resolution and Accountability

The audit highlighted several known issues that are not being closed out effectively, with too much reliance on manual workarounds and problems staying visible without being resolved.

Why it matters: Unresolved issues increase operational risk, weaken audit confidence, and suggest that known problems are not being translated into accountable action.

DS Site Review

An executive decision is required on whether DS Site can be remediated to support operational needs, or whether it should be replaced with a more suitable system.

Why it matters: The current platform is contributing to inefficiency, duplication and administrative burden, affecting visibility, workflow and compliance management.

Document Control and Governance

Document control and policy governance require clear ownership so staff can access the right information quickly while ensuring content remains current, controlled and audit-ready.

Why it matters: Without clear ownership, documents can become outdated, difficult to access and harder to govern, increasing compliance and operational risk.

SWMS Modernisation

The current SWMS suite appears outdated and should be reviewed as part of broader system improvement.

Why it matters: An outdated SWMS suite can reduce usability, create maintenance burden and weaken alignment with current operational and compliance requirements.

👥 Leadership & Accountability

Operational Compliance Ownership

Business unit leaders need stronger accountability for routine compliance activities such as pre-starts, vehicle checks, maintenance actions and recurring assurance tasks.

Why it matters: Routine controls only work when they are consistently completed, monitored and closed out at the operational level.

Leadership Capability Development

There is a clear need to strengthen local leadership capability, particularly in operational understanding, safety documentation and practical support to frontline teams.

Why it matters: Leadership capability directly affects oversight, decision-making and the quality of support provided to frontline staff.

Consistent Safety Expectations

XLT should reinforce one consistent set of safety expectations across the business and ensure updated incident terminology is adopted everywhere.

Why it matters: Consistency reduces confusion, improves accountability and helps embed a common standard across all business units.

📋 Assurance & Compliance

Calendar-Based Assurance System

A calendar-based assurance system should be implemented so key reviews, legislative updates, inspections and due dates are visible and actively monitored.

Why it matters: A visible assurance system supports planning, reinforces accountability and helps prevent important reviews or actions from being missed.

Increased Site Audits

Site audits should occur whenever personnel are on site so oversight remains active and issues are identified early rather than after they escalate.

Why it matters: Regular site audits provide timely oversight, support early intervention and reinforce expected standards in practice.

Information Access and Governance

Leadership should address confidential information access by setting clear rules for document visibility, evidence sharing and audit support requirements.

Why it matters: Clear information-access controls are needed to balance confidentiality with operational visibility and the ability to support audit evidence requirements.

The audit outcome demonstrates the strength of our existing systems, our culture of accountability, and the dedication of our people.

At the same time, the observations and recommendations provide a clear pathway for further improvement. By addressing these focus areas, we will continue to strengthen our systems, support our people, and enhance the quality, safety and environmental performance that our clients and stakeholders expect from Corporate Protection.

Thank you to everyone who contributed to another successful audit outcome and for your ongoing commitment to excellence.